Support

Help with purchases, downloads, and installing AM Studios capture packs.

Contact support

Email support@amstudios.shop and we’ll reply as soon as possible.

What to include

  • The email address used for your order
  • The name of the capture pack
  • Your TONEX software or hardware model and version
  • A brief description of the problem and any error message

Please do not send payment card details by email. Purchased files are available immediately after checkout and from your order history.